A problem has been reported in version 15 of iOS and iPadOS, in which Apps are sometimes unable to detect a Yamaha musical instrument after making a USB connection.
If you encounter this problem, turning off your iPhone/iPad and then turning it on again will allow the instrument to be detected normally. We have confirmed that this problem only occurs with version 15 of each OS.
As of October 27, 2021, we have reported this to Apple and are considering how to address it.
We apologize for any inconvenience this may cause, but would ask for your patience while we resolve this issue.
Anyone can enjoy the piano more with Smart Pianist, a dedicated app for smart devices that provides various music-related functions when connected to a compatible Yamaha piano.
*The functions and displays differ depending on your instrument, smart device, and the version of the App you are using.
*For Android user: Please refer to the compatible android device list below
*If you are using iPad pro 12.9 inch 3rd generation or iPad pro 11inch, please use Apple USB-C Digital AV Multiport Adapter or Apple USB-C VGA Multiport Adapter. For further information, please refer to iPhone/iPad connection manual below.
The colours and finishes shown may vary from those on the actual products.